Outreach Support Worker: Maternity Services

Employer Women's AId
Job Type Stakeholder Engagement Social Work
Location Dublin and the East
Specific Location Women’s Aid head office in Dublin 2 but also working in an outreach capacity with Dublin’s Maternity hospitals and at other suitable locations to support women.
Salary €35,309 - €55,773 (point commensurate to experience),
Closing Date 5 pm on Friday January 29th 2021
Application Form/Job Description application_form_outreach_wkr_maternity_sces_2021.docx 818.33 kB


Women’s Aid is currently seeking to recruit a full time Outreach Support Worker: Maternity Services, to our one to one support services Team. Ref: 2021 Sces.OM

Women’s Aid, a leading national organisation working to combat domestic violence through frontline services, public awareness and training, is delighted to offer the successful candidate the opportunity to be a part of an exciting new three-year project to enhance supports to women presenting to maternity hospitals, who are at risk of or suffering domestic abuse

Reports to: Women’s Aid Services Manager

Location: Primarily based at Women’s Aid head office in Dublin 2 but also working in an outreach capacity with Dublin’s Maternity hospitals and at other suitable locations to support women.

The pay scale for this role is at the Women’s Aid Project Leader Scale €35,309 - €55,773 (point commensurate to experience), and the contract is for Three years (36 months).


• Purpose of the Project

Pregnancy is identified as a high-risk period, when domestic abuse often begins or intensifies. Maternal outcomes include injury, fear, anxiety, depression and death. Risks to the baby include miscarriage, premature labour, still birth, intrauterine growth restriction, placental abruption, foetal bruising and fracture. Through engagement with some stakeholders in maternal health, we’ve identified a service gap whereby there is a stated desire from Maternity hospitals to enhance ability among key staff to identify and respond to pregnant women suffering this abuse, and; refer them for specialist support. This project will operate over three years, whereby an appointed Project Co-Ordinator will collaborate directly with hospital social work and midwifery teams, and others as appropriate (e.g. Ob/Gyn staff, perinatal mental health staff, consultants) to examine current systems, to develop and deliver bespoke material and training for all relevant staff.

This dedicated Maternity Outreach Support worker post is being recruited in order to develop referral pathways and directly support referrals for flexible and discrete specialist supports, for women presenting to pre and post-natal services, and hospital-based Termination of Pregnancy services, who are in need due to domestic abuse. The project will be evaluated to establish the case for scalability and seek Government funding to continue this work beyond three years.

• Purpose of the Maternity Services Outreach Worker Post
To build positive relationships and referral pathways between Women’s Aid and the Dublin Maternity hospital services (including: antenatal, neonatal and termination of pregnancy services). To provide support, information, court accompaniment and an advocacy service to women, referred through Dublin’s Maternity hospitals, who experience or have experienced abuse by a current or former intimate partner. To actively engage with and support the Maternity Project Co-ordinator: Informing project development, building positive relationships & raising awareness with stakeholders, recording data and completing reports appropriate to the outreach component of the project. To contribute, through frontline experience, to the development of organisational strategies to combat domestic violence in order to effect political, social and cultural change.

Main Duties
• To work with women at a variety of agreed locations offering support, information and advocacy. This includes meeting with women at our Headquarters in Dublin 2, and working
off site, alone with women at outreach locations.
• To provide a court accompaniment service.
• To advocate on behalf of women to other relevant agencies, including providing letters or reports as appropriate.
• To liaise and develop links with appropriate agencies for the purpose of referral, information and mutual support. E.g. Gardai, legal professionals. Healthcare professionals, specialist
services (migrant advocacy, addiction services etc…)
• To participate in internal organizational and team meetings, as a member of the Services team, including monthly support and supervision meetings with the Services Manager.
• To collaborate with the Women’s Aid Maternity Project Co-ordinator to ensure the smooth development and running of the project, including accurate and timely record keeping for
• To work closely with the Services Manager and services team members in the development of Women’s Aid services.
• To efficiently create and maintain accurate records and case files
• To make child protection referrals to the designated liaison person when required
• To perform other duties appropriate to the post as may be assigned from time to time.
• To ensure GDPR and Child protection protocols are maintained at all times
• To uphold the ethos and values of Women’s Aid at all times.


Occasional Duties
• Support cover for the drop-in Support and Referral Service in Dolphin House if required
• Contribute to the strategic planning of the organization
• Attend internal training as requested
• Attend Services Department planning sessions and maintain and utilize own work-plans.
• To participate on multi-disciplinary groups and with local agencies in an awareness raising and influencing capacity.
• Present the work of the Women’s Aid Services Team in information sharing forums.
• To write reports, and prepare statistics as required.

Experience and Skills Sought
• A qualification in the field of social care or other relevant academic training (NFQ/QQI level 7 or higher).
• A minimum of two years working in the domestic violence sector in a frontline service delivery role.
• Experience in assessing risk with women and safety planning.
• Detailed knowledge of family law, and legal options for women, and court procedures in Ireland.
• Knowledge of, and direct experience with, Child Protection legislation and reporting requirements
• Strong administration skills (reporting, drafting letters, effective admin organisation)
• Strong IT experience and skills (Microsoft word packages, database entry)
• Ability to work as part of a team.
• Ability to work on own, and to seek support and guidance when needed.
• Knowledge of GDPR requirements for frontline services.
• A feminist (gendered) analysis of Domestic Violence.


Highly Desirable
• Experience in court accompaniment
• Experience advocating on behalf of women
• Experience working co-operatively with other services, and in relationship building
• Understanding of housing policy and services
• Knowledge of the Maternity health services policies and practices in Ireland
• Knowledge of national/international best practice responses to domestic violence in a public health setting.
• General knowledge of immigration regulations and migrant services Women's Aid is committed to the promotion of equal opportunities and cultural diversity.


Applications for this post must be made using the application form provided, and the closing date for applications is 5 pm on Friday January 29th 2021

Applications received after this time will not be considered, and CV’s will not be considered.

Please e-mail your completed application form using reference 2021 Sces.OM in the subject line to [email protected]

Only registered members can apply for jobs.