Results of the Pay and Benefits Survey 2017

Charity Careers Ireland is delighted to share the results of the 2017 Survey on Pay & Conditions of Employment in Community, Voluntary and Charitable Organisations. The survey was commissioned by The Community Foundation for Ireland, in association with The Wheel and Dóchas. The survey was conducted by Quality Matters and Anne Coughlan (Independent HR Researcher).

The report details everything from rates of pay across the sector to conditions of employment including pension schemes, paid leave and other employment benefits. This is important research which gives a greater understanding on salaries and benefits across the sector. The survey results include the input of almost 250 community and voluntary organisations, employing a total of 9,192 workers, which makes it a highly representative snapshot of the Irish non-profit sector today.

Some interesting finds from the survey include:

  • Just over one in ten (11.6%) of the 1,541 basic annual salaries detailed in the survey are over €70,000, 3.6% are over €90,000 and 1.7% over a €100,000.
  • 47% of sector organisations have no employer contribution pension scheme, 27% of organisations do contribute to a pension scheme for all employees while 25% of organisation’s contributed for some employees only.
  • Some 7% of organisations operate a bonus scheme for all employees and 8% have one for some employees.

You can download the survey results document here and if you wish to compare, the previous survey (from 2015) is also available to download here.

Pay and Benefits Survey 2017

Charity Careers Ireland  is delighted to share the 2017 Survey on Pay & Conditions of Employment in Community, Voluntary and Charitable Organisations. We believe this is a really important initiative to give the sector a greater understanding on salaries and benefits across the sector and we would encourage as many organisations as possible to participate.

Many thanks,

The Team at Charity Careers Ireland  

Pay and Benefits Survey 2017

The Community Foundation for Ireland,  The Wheel and Dóchas invite you to participate in 2017 Survey on Pay and Conditions of Employment in Community, Voluntary and Charitable Organsiations. The purpose of the survey is to develop a comprehensive overview of pay and benefits in the non-profit sector. Your participation is very important; the resulting report will help boards, policy makers, managers and staff to understand current trends and practices in relation to pay and conditions of employment in the sector. It will provide a helpful benchmark for non-profits assessing their own pay structures.

Given many challenges currently facing our sector, such as restricted funding and the negative publicity generated by high-profile financial mismanagement cases, this survey will provide a welcome increase our transparency in relation to pay and benefits. This survey was previously conducted in 2008 and 2015.  A copy of the 2015 survey report can be viewed at

Completing the Questionnaire

Please ensure that the person completing this survey has access to information about pay and benefits at ALL levels of the organisation. Please download the explanatory notes at the link below, to refer to as you complete it.

The options for completing the questionnaire are:

  • Online: There are two different questionnaires- one for small organisations (fewer than 10 employees) and one for medium to large organisations (10 employees or more). Both surveys can be accessed via the links at the end of this mail.
  • Word version (post or email): If you prefer, you can complete a Word document version by clicking on the link below and downloading the questionnaire and explanatory notes. The instructions for returning the Word version are on the front of the questionnaire. You can return a hard copy or soft copy, and you can complete it by hand or in MS Word; link below.

Prize Draw – Win a Tablet Computer for Your Organisation

All organisations who complete the survey by the 19th of June will enter a draw for an android tablet for their organisation. The winner will be informed by the end of June.

Closing Date and Confidentiality

We would be grateful if you would complete and return this questionnaire before the closing date of the 19th June 2017.  We expect the survey to take between 20 minutes (small organisations) and 50 minutes (medium and large organisations) of your time.  If you have any queries, please do not hesitate to contact Aoife Dermody of Quality Matters on / 01 8720030 / 087 7515230.

Please note that the data collected will be treated in strictest confidence and your organisation will not be identifiable in any report resulting from the survey. Only the research team will have access to the survey data. Your input is highly valued and will help all of us to develop a shared understanding of our sector, as well as increasing our transparency and accountability to the public.

Thank you for your time.

Explanatory Notes to Complete the Survey: click here
Survey for Medium to Large Organisations (10+ staff): click here
Survey for Small Organisations (9 or fewer staff): click here
Link to Word Versions: click here

Some charity annual reports are nothing short of brilliant, they’re compelling documents that tell the story of the cause and the difference staff & volunteers have made throughout the year. Unfortunately most annual reports don’t fall in to that category. If your last annual report was a 40-page monster, filled with internal jargon and nothing but text now is the time to change.

We’ve rounded up the five main areas you need to focus on when you’re thinking about how your non-profit reports impact…

  1. Go digital

Now we’re not saying you should ditch paper annual reports altogether but a PDF or website-based annual report can really bring to life the work you do and make your content more accessible. Digital annual reports can save you a packet – provided you don’t bring in a big digital agency to create a bespoke website just for your annual report. The Salvation Army saved an estimated $25k in 2009 by making the switch from print to digital for their annual report. Your digital report allows you to reach a potentially limitless audience – you’re no longer constrained by the amount of copies you print. Perhaps most exciting of all is the potential to do something truly exciting with your annual report, we love the approach British Heart Foundation took with their 2013 annual report.

  1. Get visual

Still printing A4 annual reports filled with blocks of text and complicated statistics? Stop it! Look at infographics online – what can you learn from them and how can you use visual tools to bring your work to life. The Dogs Trust annual report from back in 2011 is a brilliant example of how detailed stats can be brought to life using visual tools.

  1. Give people a voice

Your annual report should be a space for service users, volunteers, staff and partner organisations to have a voice.  If you’re going digital use audio or video interviews to bring this to life. If you’re constrained to paper then big, bolg block quotes work well. As well as quotes, use images where possible. Your charity’s work is, most likely, all about people – make sure your annual report reflects that. Check out how Crisis use service-users’ voices throughout their 2013 annual report to great effect.

  1. Show impact

Your annual report shouldn’t be a long list of the work you’ve done over the last 12 months. A good annual report is all about showing the difference you made – did you meet your goals and what are your future plans? Phil Sital-Singh, impact research project manager at the RNIB, is clear about the importance of demonstrating impact in an annual report: “Previously we just had a narrative of information about the activities we delivered, but we wanted to move more towards ‘this is the change we have created’.

  1. Be minimal

OK so there’s some stuff that you have to include in your charity’s annual report to satisfy OSCR and The Charity Commission but beyond that think about the length of your report. Have you ever read a 40-page annual report cover to cover? No, me neither. Think about your audience, what do they need to know about your organisation and what calls to action should you include. “The secret is to be minimal in text but pull out bits of significance,” says Mike Blatch, managing director of Oyster Marketing and Design. “Give it white space so that things are easy to read. Use graphics and icons for key figures so that it is easy to digest for the reader. And for every page identify the key facts and information that will help the reader get the message and highlight those.”

Has your charity created a brilliant annual report this year? Tweet us and we’ll share them with our followers.

“The independent and professional competence of Charity Careers Ireland and its management and staff were very impressive and of great benefit to our organisations when we conducted our recent recruitment of two Chief Executive Officers.”

 Fr. Pat Cogan, Founder Director of Respond! Housing Association and Respond Support